Terms of service
OVERVIEW
Welcome to Calmeo! Throughout this website, the terms “we,” “us,” and “our” refer to Calmeo. Calmeo operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). Calmeo is powered by Shopify, which enables us to provide these Services.
The following Terms of Service, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products and services, you may be required to provide certain information such as your email address, billing information, payment information, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to provide accurate representations of our products and services in our online stores. However, product colors and appearance may vary depending on your device type, screen settings, and configuration.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or exactly match how they are displayed online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Calmeo reserves the right to accept or reject any order at its sole discretion. Your order is not accepted until Calmeo confirms acceptance. Payment must be received and processed before an order is accepted.
Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has been accepted. If we modify, reject, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are intended for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
Unless otherwise indicated, prices do not include taxes, shipping and handling fees, customs duties, or import fees.
Prices displayed in our online stores may differ from prices offered in physical stores or by third parties. Promotional offers may be governed by separate terms and conditions. In the event of a conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update such information when necessary.
You represent and warrant that:
(i) the credit card information provided is accurate and complete;
(ii) you are authorized to use the payment method;
(iii) charges incurred will be honored by your payment provider; and
(iv) you will pay all applicable charges, including shipping fees and taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control.
Ownership and risk of loss transfer to you once products are delivered to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
The Services, including trademarks, logos, text, graphics, product reviews, videos, audio, and overall design, are owned by Calmeo, its affiliates, or licensors and are protected by intellectual property laws.
These Terms grant you a limited, personal, non-commercial license to use the Services. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any content without prior written consent.
Nothing in these Terms grants any license or rights under any patent, trademark, copyright, or other intellectual property rights owned by Calmeo, Shopify, or third parties.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
Such tools are provided “as is” and “as available” without warranties of any kind. We assume no liability arising from your use of optional third-party tools.
Any use of these tools is entirely at your own risk.
New features or tools introduced in the future shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials or links to third-party websites and services.
We are not responsible for examining or evaluating third-party content and assume no liability for third-party websites, products, or services.
Your interactions with third-party websites are solely at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Calmeo is powered by Shopify, which enables us to provide the Services.
However, all sales and purchases are conducted directly between you and Calmeo.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Calmeo, including any losses, damages, or claims arising from products or services purchased.
You expressly release Shopify and its affiliates from any claims related to purchases made from Calmeo.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes certain personal information to provide and improve the Services.
By using the Services, you acknowledge that you have read and understood these privacy policies.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.
You represent and warrant that:
(i) you own or have the necessary rights to the Feedback;
(ii) you have disclosed any compensation received in connection with the Feedback; and
(iii) the Feedback complies with these Terms.
We have no obligation to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct such errors and update information or cancel orders at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
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Violate laws or regulations;
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Infringe intellectual property rights;
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Harass, abuse, or harm others;
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Submit false or misleading information;
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Send spam or malicious communications;
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Impersonate others;
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Upload malicious code or viruses;
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Collect personal information from others;
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Interfere with security features or service operations.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice.
You remain responsible for all obligations incurred before termination.
Certain provisions, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy, shall survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Information provided through the Services is for general informational purposes only.
THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.
SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALMEO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS ARISING FROM THE USE OF THE SERVICES OR PRODUCTS.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Calmeo, Shopify, and their affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from:
(1) your violation of these Terms;
(2) your violation of any law or third-party rights; or
(3) your use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain fully valid and enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with any policies posted on this website, constitute the entire agreement between you and Calmeo regarding the Services and supersede all prior agreements and communications.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws and courts of the jurisdiction where Calmeo is headquartered.
You and Calmeo consent to the exclusive jurisdiction of those courts.
SECTION 22 – HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO THE TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to: